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Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns. However, if you are unsatisfied with the quality of your order or if it arrived damaged, we are committed to making it right.

Return Process

  • 1.
    Document the Issue

    Take clear photos of the product and packaging within 4 hours of receipt.

  • 2.
    Contact Support

    Email our team at [email protected] with your order number and photos.

  • 3.
    Quality Review

    Our pastry chefs will review your claim to determine the cause of the issue.

  • 4.
    Resolution

    If approved, we will issue a full refund to your original payment method or schedule a replacement delivery.